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                 	Moxa ViewCom Utility User Guide

                       Copyright(C) 2009 Moxa Inc.

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Date: 04/17/2009

CONTENTS

1. Introduction
2. System Requirements
3. Installation
   3.1 How to Use
   3.2 Context Menu
   3.3 Tool Tip Message
4. Q&A
5. Technical Support

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1. Introduction

   ViewCom is a small and convenient tool for displaying Windows system COM
   ports. When a user moves the cursor over the ViewCom icon in the system tray
   , a tool tip will pop up to indicate the names of serial adapters and their
   COM port numbers. Without ViewCom, users must spend the time to run "Device
   Manager" to find the COM port numbers. ViewCom makes locating COM port
   number quicker and easier.

   ViewCom also offers a shortcut to launch Windows Device Manager in its
   context menu. In Windows Device Manager, users can further modify the
   settings by launching the property page.

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2. System Requirements

   - Hardware Platform: x86, x64
   - Supported OS: Windows 7 (x86/x64) 
                   Windows 8 (x86/x64)
                   Windows 8.1 (x86/x64)
                   Windows 10 (x86/x64)
                   Windows Server 2008 R2 (x64)
                   Windows Server 2012 (x64)
                   Windows Server 2012 R2 (x64)
                   Windows Server 2016 (x64)
                   Windows Server 2019 (x64)
                   Windows 11 (x64)
                   Windows Server 2022 (x64)
   - Screen resolution: At least 800x600 pixels

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3. Installation

   3.1 How to Use

       ViewCom is a single executable program, which does not require
       installation and can function as an auto startup program. User should put
       ViewCom in a permanent path, instead of a temporary folder to ensure
       that ViewCom operates optimally.

       While ViewCom is running, users can move the cursor over to the ViewCom
       icon (located in the system tray, near the bottom right corner of your 
       screen) and a tool tip will pop up.

       The tool tip displays information about serial port adaptors and COM
       ports. The following describes ViewCom¡¦s context menu and message
       layout:

   3.2 Context Menu

       A right click on the mouse button displays the context menu of ViewCom.
       The context menu provides four options:

       - Device Manager (you can also double click on the ViewCom icon, in the
         system tray)
         Users can launch Windows Device Manager quickly and easily.

       - Auto Startup
         Windows to run ViewCom automatically during startup.

       - About
         About ViewCom COM Ports Viewer.

       - Exit
         Exit the ViewCom utility.

   3.3 Tool tip message

       - Tool tip appearance
        +--------------------------------+
        | Moxa UPort 1250 Series         | <-- Serial adapter (bus) description
        |   Moxa UPort COM Port 1 (COM3) | <-- COM description and port number
        |   Moxa UPort COM Port 2 (COM4) |
        +--------------------------------+

       - Shorten description
         If the serial adapter or COM port description is too lengthy, then the
         displayed description will be shortened.

         Example:
         +-----------------------------------+
         | Moxa UPort 1250 Series            |
         |   Moxa UPort in ... Port 1 (COM3) |
         |   Moxa UPort in ... Port 2 (COM4) |
         +-----------------------------------+

        - Intelligent shrink
         The tool tip has 3 levels of shrinking and a maximum row of 17 lines.
         ViewCom will automatically shrink the information to fit. For example,
         when the tool tip in level 1 has more than 17 rows, ViewCom will
         shrink the excess rows to level 2, and the rows in level 2 will shrink
         to level 3.

         Example of Level 1: Friendly names + COM port numbers
         +--------------------------------+
         | Moxa UPort 1250 Series         |
         |   Moxa UPort COM Port 1 (COM3) |
         |   Moxa UPort COM Port 2 (COM4) |
         +--------------------------------+

         Example of Level 2: COM port numbers by row
         +------------------------+
         | Moxa UPort 1610 Series |
         |  -COM3~6               |
         |  -COM11                |
         |  -COM13                |
         |  -COM15~16             |
         +------------------------+

         Example of Level 3: COM port numbers by comma
         +-------------------------+
         | Moxa UPort 1610 Series  |
         |  -COM3~6, 11, 13, 15~16 |
         +-------------------------+

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4. Q&A

   1. Some COM Ports are not displayed.
      ViewCom supports standard COM ports, Moxa UPort products, MSB products,
      and other similar products. Note that some virtual COM ports may not
      enumerate properly.

   2. Friendly names of COM ports are difficult to read.
      For example:
      +-----------------+
      | Moxa...Series   |
      |   Moxa...(COM3) |
      |   Moxa...(COM4) |
      +-----------------+

      ViewCom shortens the length of friendly names depending on the resolution
      of the screen. Running ViewCom with a lower resolution may further
      shorten characters. Adjusting to a higher resolution will resolve this
      problem.

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5. Technical Support

   ViewCom has been thoroughly tested using Moxa¡¦s UPort/MSB products. Only
   devices that appear in Windows Device Manager are supported by ViewCom,
   although Moxa can only guarantee that Moxa UPort/MSB products will be
   supported.

   If you encounter any problems, feel free to contact Moxa's technical support
   team. We will be glad to assist you. In instances where the problem(s) is
   with a device other than a Moxa UPort/MSB product, we will require more time
   to help solve the issue.
 
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